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Fire Department

Marc Neumann, Fire Chief

The Richmond Heights Division of Fire is a full service professional organization committed to reducing the risks to life and property in our community. In 2021, Richmond Heights firefighters and EMS personnel responded to 2,374 calls for service. These calls cover a wide range of situations from helping someone who has fallen to raging structure fires. The Division of Fire adheres to the core value of customer service by equitably serving those who live, work, and play in Richmond Heights. Through safety, training, and preparedness, our firefighters strive to educate the community about fire and life safety skills for everyday life. 

The division is equipped with a fire engine, a ladder truck, two rescue squads, and has the ability to fight all types of fire emergencies. The rescue squads provide emergency medical transport to local hospitals. 



Ready Notify

Subscribe or unsubscribe from the Cuyahoga County's alert system; a system designed  issue emergency notifications to the public. It is similar to the communications systems schools use to notify parents of closures or other time-sensitive information.

Department Seeks Part-Time Firefighters

The Richmond Heights Division of Fire is currently seeking applications for part-time firefighters. All applicants must possess Firefighter II and Paramedic certifications. Interested candidates can pick up an employment application at Richmond Heights City Hall during normal business hours.  Employment applications can also be downloaded. Please contact Fire Chief Marc Neumann at (216) 383-6304 with any questions.

Smoke Alarm Program

The Richmond Heights Division of Fire participates in the American Red Cross Operation Save-A-Life program, which provides free home fire safety checks and smoke alarm installations. Smoke alarms are provided to Richmond Heights homeowners in need (landlords are required to provide them in rental properties). More...

Cooking Safety Tips

Cooking brings family and friends together, provides an outlet for creativity and can be relaxing. But did you know that cooking fires are the number one cause of home fires and home injuries? By following a few safety tips you can prevent these fires. For more information, click here.

Department of Safety Improves on ISO Public Protection Classification

Congratulations to the City of Richmond Heights' Department of Safety for completing the ISO - Public Protection Classification Survey and earning an exceptional rating of 3 out of 10 (with 1 being the best possible score).   More…

Calling 9-1-1: Tips for Seniors

Serious medical emergencies are time-sensitive and seniors often call a family member first. This delays medical care.

The following is a list of special tips that can help save the lives of our senior citizens: More…


The Tri Community CERT is the Community Emergency Response Team for Highland Heights, Mayfield heights and Mayfield Village. Under the direction of the Fire Chiefs, the team is responsible for providing support to first responders in the event of a disaster affecting our community. The team also More...

Carbon Monoxide Safety Tips

Click here for more information...

Residential Lock Box Program

The program is designed to expedite access to senior/handicapped adults in their own homes during medical or other emergencies. More...

State Fire Marshal Media Release

Click here for a copy of the media release from the State Fire Marshal about the fatal fire that occurred at the Loganberry Ridge Apartments on September 21, 2018. A $5,000 reward for information leading to the arrest and conviction of the person or persons who may be responsible for the fire is being offered.


Richmond Heights Division of Fire in partnership with UH Richmond Medical Center offers bi-monthly CPR courses to residents of Richmond Heights. The Heartsaver® CPR AED Course is a classroom, video-based, instructor-led course that teaches adult CPR and AED use, as well as how to relieve choking on an adult. The course has been temporarily postponed until further notice due to COVID-19.

Important Information

Business Office: (216) 383-6325
Emergency: 911


I want to use a fire hydrant to fill my pool, what do I need to do?

 If the fire hydrant is on the same side of the street as your home, you can apply for a permit to use the hydrant. You must first obtain a request form from the Division of Fire. The Fire Chief will assist you with the process of obtaining a permit from Cleveland Water.  The link outlines the process to use their water utility and infrastructure.


Does the Richmond Heights Division of Fire fill swimming pools or rent hose to fill the pools?

We are sorry, but the Richmond Heights Division of Fire does not fill swimming pools, nor does it loan fire hose. It would be inappropriate for the Division of Fire to utilize apparatus and personnel for the purpose of filling a private pool. Doing so would hinder the agency’s primary mission to stand ready to provide fire suppression and emergency medical services to our citizens. However, there are several private companies in the area that will fill swimming pools. Hoses to fill swimming pools may be rented through local equipment rental vendors.


Kiddie Fire Extinguisher Recall Information

Kiddie Dual Sensor Smoke Alarm Recall Information