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1. How do I report a power outage?

Residents are encouraged to call 888-LIGHTSS (544-4877) to report their outages.

For updated information on the company's storm preparation efforts, current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at First Energy Corp.

FirstEnergy operating companies will also provide updates via Twitter: @IlluminatingCo

2. I’m new to Richmond Heights. How do I make sure that I can vote here?

Everything you need to know as a voter is available on the Board of Elections website or by calling 216-443-3298. Voters may confirm their ward, precinct, voting location, find out how to register to vote, what you need to bring to your polling place, or request a provisional ballot. Please remember that name and address changes must be made at least 30 days before all elections.

3. Who can I call if I cannot resolve an issue with my landlord?

You can contact The Legal Aid Society's Tenant Information Line at 216-861-5955 any weekday during business hours for information related to tenant and rental housing questions. Note - this line does not provide legal advice. See more information about how the Legal Aid Society can help.

4. What should I do with a worn or torn United States flag?

Such a flag should be destroyed in a dignified way, preferably by burning. You can bring your old flags to City Hall and we will be happy to properly dispose of it for you. Most Veterans of Foreign Wars (VFW) Posts will also help with this service.

5. Are pets allowed in the City Parks?

No animals are permitted in the City Parks without being registered through the Police Department. There is no fee to register your animal just stop in the Police Department and fill out the registration form.

6. My neighbor’s grass is really getting high and looks terrible, how do I get him to cut it?

Local ordinances prohibit noxious weeds and tall grass that is more than six inches in height. Such weeds and or tall grasses are declared to be nuisances and should be reported to the Building Department by calling 216-383-6312.

7. Is the rubbish pick-up delayed when there is a holiday?

New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas are the only six holidays that could possibly interrupt your rubbish collection. In the case that one of these holidays does fall during the week, rubbish pick-up will be delayed one day.

8. Does the City have a Community Center that they rent out for private parties?

Yes, The Kiwanis Lodge is available for rent to all Richmond Heights residents. Call the Recreation Department at 216-383-6313 to check on availability.

9. Can residents of Richmond Heights join a community aggregation for gas and electric savings?

The City of Richmond Heights participates in two different aggregation programs for utility savings:

For gas savings, residents are automatically included in the NOPEC (Northeast Ohio Public Energy Council) aggregation unless you opt out. Opt-out notices are sent to every eligible natural gas consumer every two years. For more information see the NOPEC Residents website page or call 855-667-3201 (1-855NOPEC01).

For electric savings, residents are automatically included in Dynegy aggregation unless you opt out. Opt-out notices are sent to every eligible electricity customer every three years. For more information please see the Dynegy webpage or call 888-682-2170