FAQs • Richmond Heights, OH • CivicEngage

How do I get rid of large appliances such as stoves, dishwashers, refrigerators, and freezers?: Call the Service Department and we will usually schedule a next day pick up.

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Service Department

1. Who do I call if I think I have a water leak?: Call Cleveland Water at 216-664-3130, sign up through Cleveland Water's web portal, and/or download their informational brochure.

2. How do I get rid of branches that I have trimmed from bushes or trees?: You can set them on your tree lawn for the Service Department to come and chip them (make sure the branches are all going the same way) we do not have a specific schedule for pick up, or the quickest way is to cut them down to 4ft in length, bundle and tie them and put them out with your regular trash.

3. How do I get rid of carpeting?: You must roll and tie and cut into 4ft lengths and put out with your trash.

4. How do I get rid of large items such as a sofa, chair, TV, dresser, etc.?: Put the items out with your regular trash.

5. How do I get rid of large appliances such as stoves, dishwashers, refrigerators, and freezers?: Call the Service Department and we will usually schedule a next day pick up.

6. How Do I Recycle Gently Pre-Owned Clothing and Housewares?: The City of Richmond Heights partners with Simple Recycling, which offers a curbside pickup recycling program at absolutely zero cost to partner municipalities and their residents. Just use the provided green "Simple Recycling" bags to recycle unwanted clothing and housewares in re-usable condition and place the bags beside your regular trash container on your normal trash pickup day each Monday, and your Simple Recycling representative will pick up items and leave replacement bags. This service is in addition to your regular recycling program.

7. I noticed newspapers are not picked up with my regular recycled items, does the City recycle newspapers?: Yes, newspapers and magazines are collected at the recycling drop-off center at the City's Service Garage located at 26260 Chardonview Road. Senior Citizens wishing to recycle their newspapers may have them picked up at their home on the third Friday of each month, by calling City Hall at 216-486-2474.

8. Who do I call for animal control or wildlife removal?: Call the Police Dispatch at 216-486-1234.